If you are dissatisfied with your online order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. We recommend that items be returned in the original packaging but it is not required if they are returned undamaged. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges (if any) are not refundable.
If you called us to have an item customized to your specifications, your product may not be returnable. Please call and we will do everything we can to keep you satisfied.
Please mail your package using a prepaid, insured, traceable method to the address below.
Culin & Colella, Inc. 632 Center Ave. Mamaroneck, NY 10604
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States. When you place an order we will estimate delivery dates based upon the availability of your item(s) and your shipment’s destination. Shipping is free on all internet orders over $50.00. Most items will be shipped via UPS.